GuardTools Academy Help

GuardTools Academy is an educational resource for all GuardTools users. This page explains the basics of Academy for course participants and for group leaders. Every company needs a group leader account to use GuardTools Academy so please email us at academy@guardtools.com if you need one.

For Course Participants

When your group leader enrolls you to a course, you will receive an email with all necessary instructions. If you don’t already have an account at GuardTools Academy, one will be created for you. 

Registration & Login

Please give your employer your email address and they will invite you to GuardTools Academy. If you cannot see the invitation email, please check your spam folder. 

Log in here

Taking Courses

When you log in you see your personal profile. It shows you the courses that are available to you, and the courses that you have finished, if any. Each course is divided into topics and you can choose which topics to study, and which order to study them in. We recommend that you go through all the topics from start to finish.

Exams & Certificates

Every course comes with an exam. You need to answer a certain percentage of the questions correctly in order to pass. It’s possible to go straight to the exam without studying any of the topics and you can take the exam as many times as you want.

When you pass the exam you will receive a certificate of completion. The certificate will always be available in GuardTools Academy, but we recommend that you download and save the certificate.

Resetting Passwords

You can reset your password here and an email will be sent to you. Check the spam folder if you don’t see it. If you forgot which e-mail you used, get in touch with your group leader.

Any Questions?

Your group leader can answer most of your questions. If not, email us at academy@guardtools.com.

For Group Leaders

Your company is divided into one or more groups at GuardTools Academy. Usually, there is one group per course. Each group has one or more group leaders who order courses and manage participants.

Registration & Login

There are two ways to create a group leader account for your company. You can send a request to academy@guardtools.com or you can be added by one of the existing group leaders (see Adding Group Leaders below).

Log in here

Courses

There are three forms of courses at GuardTools Academy. Every course is available in one or more of these forms.

  • E-courses are online courses that the participant takes on their own, without your supervision. It contains an exam to test their knowledge (see the next section).
  • Tutored online courses are group courses, where one of our trainers teach you through a video link.
  • A tutored course is when we invite you to our premises for a group education.

Exams & Certificates

Every course comes with an exam. The participant needs to answer a certain percentage of the questions correctly in order to pass. It’s possible to go straight to the exam without studying any of the topics and the participant can take the exam as many times as they want.

When they pass the exam they receive a certificate of completion. The certificate will always be available in GuardTools Academy, but we recommend that the participants download and save the certificate.

Ordering Courses

At the bottom of each course page there is an ordering section which is only available to group leaders. Choose which course form you want to order by clicking its corresponding order-button. Fill in the information and place the order and we will get back to you shortly with further information.

Payments

Prices shown are excluding VAT. The cost of your order will be added to your next invoice.

Managing Groups

Your company consists of one or more groups and each group has one or more group leaders. Use the group management page to manage the group(s) that you are group leader for. The blue field at the top of the page displays the current group. Click it to change to a different group, if you are the group leader for more than one group.

Group Courses are the courses that are connected to this group. Under Enrolled Users you can see information about the enrolled users and how many seats you have left (how many more participants you can add before you need to purchase more seats).

Adding Participants

You add participants using their personal emails. Go to the group management page, scroll down and click the blue button USERS and choose an option (if there are no options, read more below). Add one and Add multiple opens a form that you can fill in. If you want to add a large amount of participants, you can choose Upload users. This allows you to upload a CSV-file with all the participants you want to invite. CSV-files can be created with spreadsheet software such as Microsoft Excel.

If you don’t see any options in the USERS-button, first make sure that there are available seats to give out. Go to the group management page and confirm that you are in the right group (as shown in the top blue field at the page). Under the heading Enrolled Users you can see the amount of available seats, and total seats. If you lack available seats, please purchase more seats (see the Ordering Courses section above).

Adding Group Leaders

Adding a group leader is easy but remember that all group leaders have the same access to order courses and manage participants. At the group management page, scroll down to the blue button Add Group Leader towards the end of the page. Click the button and fill in the form to add one or more group leaders.

Resetting Passwords

Anyone can reset their own password by writing their e-mail address here. If a participant is unable to do that, you can reset it for them. In the group management page, under USERS, tick the checkbox for the user. This opens up a new button above the user list that says Send Password Reset.

Any Questions?

Please contact us at academy@guardtools.com.

Privacy

For any question concerning privacy, please refer to our privacy policy.